Privacy.

Controller

NEXION SOFTWARE DEVELOPMENT LTD, registered office 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE. Contact [email protected] or +44 7307 379519.

Form submissions

When you send the enquiry or support form, your browser posts the fields you completed — name, email, message and any optional fields such as phone, organisation, project stage, goals, budget, timescale or issue description — to a script on our web host. The script validates the data and passes it to the host’s mail transport addressed to our company mailbox. If the transport accepts it, you see a reference code. That means the message was accepted for sending; it does not prove delivery.

The script does not write your message to a database. To prevent abuse it keeps a temporary counter keyed to a one-way hash of your IP address for around fifteen minutes. Our hosting provider may retain standard web server logs.

Purpose and lawful basis

We use submitted details only to answer you and, where you engage us, to deliver the work. The lawful basis is legitimate interests in responding to enquiries, or taking steps at your request before a contract. Ticking the consent box confirms you are happy for us to process the enquiry this way.

Retention

Enquiries that do not lead to work are deleted within twelve months. Project correspondence is retained for the life of the contract plus the period required for legal and accounting obligations.

Cookies and local storage

No analytics, advertising pixels, social widgets, third-party fonts or third-party scripts are used. One necessary local-storage entry records whether you accepted or rejected optional storage. If you accept, the release readiness check and the triage classifier may remember your last answers on this device; nothing is transmitted to us. Rejecting, or switching to reject later, deletes those saved answers.

Open cookie settings

Your rights

You may request access, correction, erasure or restriction of your personal data, or object to processing, by contacting us. You may also complain to the Information Commissioner’s Office: ico.org.uk.

Image and font credits

All photographs are licensed stock used for illustration. They do not show Nexion staff, premises, equipment, clients or projects.

• “High-tech server rack in a secure data center…” — Pexels, Pexels Licence.
• “Detailed shot of Ethernet cables connected to server ports…” — Pexels, Pexels Licence.
• “Server rack filled with network and electronic equipment” — Unsplash, Unsplash Licence.

Fonts: Oxanium, Chivo and Fragment Mono under the SIL Open Font License 1.1, self-hosted.